Cancellation Policy 

You can cancel yourself out of class free of charge up to three hours before the start of class.  If you cancel yourself out of class within three hours of the class start time (or are a no-show), one full class credit will be deducted from your account.

Class Expiration

Our class packages expire depending on the number of classes purchased. We give you a little more time to work through our larger class packages because, well, there are more classes to get through.

New Client 30-day Unlimited: 30 days after purchase

Drop-In single class: 2-weeks after purchase

5-pack: 4-weeks after purchase

8-pack: 8-weeks after purchase

Class Waitlist

If there is a waitlist for class, not to worry! We actively monitor class registration, so continue to sign up, and as soon as a space becomes available, we will automatically add you into the class and alert you via email.  

If you’re waitlisted for a class but know in advance that you won’t be able to make it, please remove yourself from the waitlist by cancelling from your schedule in MINDBODY account.  This will allow us to add someone else who is waiting to get into the class.

Weather

Let it snow, let it snow, let it snow!

(but not too often!)

Because we live in New England, we know it’s inevitably going to snow each winter season and we will take the proper precautions as each storm passes through.  Your safety, and the safety of our staff, is of utmost importance so we will use our judgement accordingly and alert you (via email and on our social media) of any schedule changes or class cancellations.  

If class is cancelled, your credit will be added back into your account automatically. If the class time shifts but remains on the schedule, we will keep you registered in the class and notify you of this change.